Privacy Policy
Privacy Policy (UK)
Privacy Policy for Laurence Joseph
Effective Date: 1st April 2024
At Laurence Joseph we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect any personal data you provide when you interact with us, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, and postal address.
- Project Details: Information about your design preferences, project requirements, and any other relevant details related to your interior design project.
- Financial Information: Payment details such as bank account information or payment card details, which are processed securely.
- Website Usage Information: Details of your visits to our website, including IP address, browser type, browsing history, and cookies.
2. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To provide interior design services, including consultations, project management, and product delivery.
- Communication: To respond to your inquiries, send updates on your project, and provide customer support.
- Billing and Payment: To process payments and manage invoices.
- Marketing: With your consent, we may send promotional emails or information about our services that may interest you.
- Website Improvement: To analyze website usage and improve the user experience on our site.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you (e.g., delivering design services).
- Consent: Where you have given explicit consent, such as receiving marketing communications.
- Legitimate Interests: For internal business purposes, such as improving our services and ensuring security.
- Legal Obligations: To comply with applicable legal requirements, including tax and accounting regulations.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Such as contractors, payment processors, and suppliers involved in the design project.
- Legal Authorities: If required to comply with a legal obligation or to protect our rights or property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of the transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Financial records are kept for at least six years to meet tax and accounting requirements.
6. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Access: The right to request a copy of the personal data we hold about you.
- Rectification: The right to request correction of any inaccurate or incomplete information.
- Erasure: The right to request the deletion of your personal data, under certain conditions.
- Restriction of Processing: The right to request that we limit the processing of your personal data, under certain conditions.
- Data Portability: The right to request the transfer of your data to another organization or to you.
- Objection: The right to object to the processing of your personal data under certain conditions.
If you would like to exercise any of these rights, please contact us using the contact details provided below.
7. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage and encryption for sensitive information.
8. Cookies and Tracking Technologies
Our website uses cookies to collect information about your browsing habits and enhance your user experience. You can choose to accept or decline cookies through your browser settings. For more information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or our website if significant changes are made. Please review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Laurence Joseph Ltd, East View Road, Ringwood, BH24 1PP
01425 543359
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
